Meet Our Staff
Shannon, Practice Manager
In 2006, ROCS was fortunate to gain Shannon as a team member. Her experience as a surgical assistant and her knowledge of insurance, patient care, and office administration make her an ideal manager. Her passion for dentistry ensure our patients receive the best treatment possible in a comfortable environment. Shannon volunteers as a Emergency Medical Technician in her free time. She also plays softball and loves to watch her kids play sports.
Diane, Lead Surgical Assistant
Diane says good luck brought her to ROCS over 25 years ago but ROCS feels they are the fortunate ones. She is an invaluable assistant to the doctors, well respected by her team members and caring to all patients. She is a Certified Anesthesia Dental Assistant and is also certified in CPR and Radiology. On the weekends, you’ll find Diane spoiling her grandson and spending time with her family and friends.
Karen, Surgical Assistant
Karen is a caring and conscientious surgical assistant that wants the best oral surgery care for our patients. She has been a team member since 2002 and is an excellent assistant to our doctors. She enjoys assisting the doctors with the more difficult surgeries performed at the hospital. She is a Certified Anesthesia Dental Assistant and is also certified in CPR and Radiology.
Lisa, Lead Surgical Assistant
Lisa loves oral surgery and has been bringing an infectious energy and enthusiasm to ROCS for over 5 years. She enjoys making sure every patient receives the best treatment possible. She is a Certified Anesthesia Dental Assistant and is also certified in CPR and Radiology. When Lisa is away from the office, she is spending quality time with her family.
Jenne, Implant Coordinator
Jenne has 20 years experience in dentistry and fell in love with oral surgery 8 years ago when she joined our practice. She enjoys caring for patients and helping them feel better about themselves. She always has a smile on her face and looks forward to helping the next patient or team member. She is a Certified Anesthesia Dental Assistant and is also certified in CPR and Radiology. When away from the office, Jenne likes to spend time with her family in the outdoors; boating, fishing and camping.
Crystal, Surgical Assistant
Crystal is the newest member of our great surgical team. She started her career as a dental assistant 7 years ago. We are very happy to have her on board. She is a fun and caring person that the patients love to be around. She is certified in CPR and Radiology. In her free time, Crystal likes to fish and spend time with her friends and family.
Marie, Front Desk Coordinator
Marie welcomes you to our Huguenot office with a smile and a sense of humor. She enjoys interacting with patients and making them feel at ease while in our office. She prides herself in scheduling the perfect appointments for our patients. She has been a member of our team since 2000! Marie’s hobbies are baking, gardening and participating in10K’s.
Nancy, Patient Care Coordinator
Nancy started working for Dr. Wallace in 1985 as a surgical assistant. She eventually took over the role of patient care coordinator and is a wealth of information when it comes to oral surgery. She enjoys the opportunity to meet new people and assist them with their insurance and scheduling of treatment. Nancy is known to be the “crafty” one in our office and enjoys jewelry making, scrap-booking and photography.
Gwen, Patient Care Coordinator
Gwen joined our team in 2014 bringing years of experience in customer and vendor relations. Gwen’s quick aptitude has allowed her to start a new career with ROCS. She enjoys working with patients and helping them schedule their treatment while maximizing insurance benefits. Gwen enjoys reading and spending time with her family. One day, she would love to live at the beach.
Our patients are fortunate that we have such a competent insurance specialist on our team. Bonnie’s attention to detail and knowledge of insurance companies maximizes our patients’ insurance benefits. She has been a valued team member since 2008.
When Bonnie isn’t at work, she enjoys reading, flower gardening and going to the movies.
Tammy, Front Desk Coordinator
All of our patients enjoy meeting Tammy when they arrive at our Harbour Point location. Her easy, fun and outgoing personality makes them feel comfortable in our office. She has been in the oral surgery field for over 18 years and enjoys meeting new patients and helping them schedule their appointments.
In her spare time, Tammy likes to shop, plant flowers and spend time with her family.